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Client Tech Support Rep
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89771120

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  
Client Tech Support Rep
Req Ref No: RPSDCT15
Location: Sioux Falls, SD
Duration: 9 Months
In this position you will work in a team oriented and fast paced work environment. You will join a talented team of client servicing experts as part of the Precision Help Desk technical support group. This role is a key, client facing position where you problem solve client issues and questions. It requires hands on use of our own product and excellent customer service skills. You will interact with clients at varying levels of the organization
Basic Qualifications for consideration:
High School Diploma
Strong communication skills including ability to facilitate "data gathering" questions and record responses to assist with trouble shooting issues
Ability to remain calm under heavy call volume.
Preferred skills/experiences/education:
Prior customer service or financial institution operational experience
Basic connectivity and networking experience
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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